MODERATION POLICY OF
"NOX – THE SOCIAL ALARM CLOCK"
Last updated : April 14, 2025
Version : 1.0
PREAMBLE
This document constitutes the "Moderation Policy" of the mobile Application "NOX – The Social Alarm Clock" (hereinafter "NOX"), edited and published by the company LAPSUS. It is part of the contractual documents governing access to and use of the Application, in particular the Legal Notices, the General Terms and Conditions of Use, the General Terms and Conditions of Sale, the Privacy Policy, the Data Collection Policy, the Illicit Content Reporting and Removal Policy, the Child Safety Policy, the Copyright and Intellectual Property Policy, the Advertising and Sponsored Content Policy, the Moderation Policy, the Code of Conduct, and the Legal Provisions for the Attention of the Authorities
NOX is a space for free, interactive and creative expression, which promotes spontaneous exchanges between its Users. However, this freedom is exercised within a strictly defined framework, guaranteeing the security of persons, respect for fundamental rights and protection against abuse.
In order to preserve the integrity of the platform and ensure a respectful experience for all, the Publisher implements a human, constant and rigorous moderation of the content published or shared on the Application. This moderation aims to prevent the dissemination of prohibited content, to manage reports of abuse, and more broadly to preserve a secure environment that complies with the contractual commitments of the Application, while guaranteeing freedom of expression within the limits set by the law and NOX"s reference documents.
This "Moderation Policy" describes the principles, means, actions and commitments related to the moderation exercised on the Application by the Publisher"s internal moderation team.
This "Moderation Policy" is a direct complement to the "Illegal Content Reporting and Removal Policy", the "Child Safety Policy" and the "List of Prohibited Content".
The User is invited to regularly consult this "Moderation Policy", available at any time from the "Legal information" sub-menu of the "Settings" menu of the Application or via the website dedicated to NOX"s legal information: https://www.nox.app/legal.
USERS ARE STRONGLY ADVISED TO READ THIS "MODERATION POLICY" CAREFULLY BEFORE USING "NOX".
INTRODUCTION
"NOX – The Social Alarm CLock" is an innovative social network based on the new concept of the personalized alarm clock. The Application allows its Users to create, send, receive and watch short videos – called "nox" – intended to wake up in a fun and interactive way. The principle of "NOX" is to create a new global and intergenerational space for creation and expression that transforms the moment of awakening into a social and entertaining experience.
"NOX" exists solely in the form of a mobile application designed, created, developed and published by the French company LAPSUS, a simplified joint-stock company with a capital of €12,000, whose registered office is located at 10 rue Louis Amiot, 01000 Bourg-en-Bresse, registered with the Bourg-en-Bresse Trade and Companies Register under number 879 161 818, and represented by Mr. Luc NOUGUIER, President of LAPSUS (hereinafter "the Publisher").
The NOX app is available for download worldwide since Monday, April 14, 2025 on the following platforms:
- Apple "App Store"
- Google"s "Play Store"
- Amazon "Amazon Appstore"
- Samsung"s "Galaxy Store"
- Huawei Technologies "Huawei AppGallery"
- Xiaomi "Xiaomi Get Apps"
- Oppo "App Market"
- Vivo "V-Appstore"
- Tencent "Appstore"
- Xiaomi"s "Mi Store App"
- "Aptoide" by Aptoide S.A
- "APKPure"
The NOX Application is a social network based on the creation, sending, reading and sharing of original short-lived, and sometimes ephemeral, content. This model promotes creativity, human interaction, and spontaneity. The Publisher nevertheless acknowledges that any community digital environment may be exposed to abuse, abuse or harmful behavior. To deal with this, the Publisher provides NOX with an internal, independent and specialized moderation team, capable of enforcing the "Code of Conduct", and of maintaining a secure and respectful environment for all Users of the Application.
This "Moderation Policy" applies to all content posted via the Application. It also governs the measures taken by the Publisher against offending content or Users, with the aim of ensuring the security of the platform and protecting people, in particular minors.
The objectives of this "Moderation Policy" are:
- define the infrastructure, principles and modalities according to which moderation is exercised on the NOX Application;
- to specify the scope of the content concerned and the limits of the Publisher"s intervention;
- ensure the traceability of decisions while guaranteeing the confidentiality of processes;
- to explain the absence of appeal, justification and consultation of the decisions taken;
- to establish the different sanctions that can be applied depending on the situation;
- to regulate the conditions for reporting to the competent authorities;
- and to affirm the commitments of transparency made by the Publisher to Users.
1. DEFINITIONS
For the purposes of this "Moderation Policy", the following terms shall have the following meanings, whether used in the singular or plural:
Contractual Terms: refers to all legal documents applicable to the use of the Application, including the Legal Notices, Terms of Use, General Sales Conditions, Privacy Policy, Data Collection Policy, Illicit Content Reporting and Removal Policy, the Child Safety Policy, the Copyright and Intellectual Property Policy, the Advertising and Sponsored Content Policy, theModeration Policy,List of Prohibited Content, Code of Conduct, and Legal Provisions for the Attention of the Authorities.
Application: refers to the mobile application "NOX – The Social Alarm Clock," created, developed, and published by the Publisher. The Application is intended to be downloaded and installed on a compatible Device (smartphone or tablet), and allows the use of features offered by the Publisher, such as the creation and reading of "noxs." Subject to compliance with the "Terms of Use" and Legal Notices and any technical requirements, the Application is available on the following download platforms: Apple’s "App Store," Google’s "Play Store," Amazon’s "Amazon Appstore," Samsung’s "Galaxy Store," Huawei Technologies" "Huawei AppGallery," Xiaomi"s "Xiaomi Get Apps," Oppo’s "Oppo App Market," AppGallery," Xiaomi"s "Xiaomi Get Apps," Oppo’s "Oppo App Market," Vivo"s "V-Appstore," Tencent’s "Tencent Appstore," Xiaomi’s "Mi Store App," Aptoide S.A’s "Aptoide," "APKPure." Access to and updates of the Application, as well as any geographical or technical restrictions, may vary depending on the app stores and the applicable policies.
Publisher: refers to the French company LAPSUS, a simplified joint-stock company (SAS) registered with the Bourg-en-Bresse Trade and Companies Register under number 879 161 818, with its registered office located at 10 rue Louis Amiot, Bourg-en-Bresse. The Publisher is legally responsible for the brand and the "NOX – The Social Alarm Clock" Application. The Publisher is responsible for the design, development, publishing, and Publisher is responsible for the design, development, publishing, and availability of the Application, as well as all associated Services. It is also responsible for publishing and maintaining the technical aspects of the Application, including any updates or new features offered to Users.
User: refers to any individual who accesses and uses the Application for private or professional purposes. The User may be a non-professional individual, a consumer as defined by the Consumer Code, or any other person using the Publisher"s services. The User may therefore enter into an agreement with the Publisher to acquire content or use features available on the Application, under the conditions defined by the "Terms of Use" of the Application.
Minor: refers to any person under the age of 15. This age corresponds to the minimum required to register on the Application, as set by the Publisher in accordance with applicable legislation, particularly concerning the protection of minors and digital consent, as well as the "Child Safety Policy".
Child: refers to any minor within the scope of the "Child Safety Policy", including those who have accessed the Application in violation of the registration conditions. The rules stated here aim to ensure the safety of children under all circumstances, including in cases of unauthorized or fraudulent access.
Parties: refers collectively to the Publisher of the Application and the User, bound by the acceptance of the applicable contractual documents, including the "Terms of Use", "General Sales Conditions", and "Legal Notices". The Parties acknowledge their mutual commitments, respective responsibilities, and the legal rules governing their relationship in the context of using the Services offered through the Application.
Device: refers to any hardware used by the User to access the Application, download, install, and use its features. This includes, but is not limited to, smartphones, tablets, laptops or desktop computers, and compatible connected objects. The Device must meet the minimum technical requirements set by the Publisher, including operating system, available memory, performance, and connectivity. The User is solely responsible for installing the Application on their own Device, ensuring its compatibility, proper functioning, and security of their digital environment, including regular system updates, the use of antivirus digital environment, including regular system updates, the use of antivirus software, and protection against malware.
Download Platform or Store: refers to any third-party service that allows downloading or updating the Application, such as Apple’s "App Store," Google’s "Play Store," Amazon’s "Amazon Appstore," Samsung’s "Galaxy Store," Huawei Technologies" "Huawei AppGallery," Xiaomi"s "Xiaomi Get Apps," Oppo’s "Oppo App Market," Vivo"s "V-Appstore," Tencent’s "Tencent Appstore," Xiaomi’s "Mi Store App," Aptoide S.A’s "Aptoide," "APKPure." Appstore," Xiaomi’s "Mi Store App," Aptoide S.A’s "Aptoide," "APKPure." Access to these platforms is subject to the general terms and conditions of each provider, over which the Publisher has no control.
Service: refers to all the features and services offered by the Publisher via the Application, including but not limited to:
- Creation, publishing, sending, and reading of "noxs";
- Programming and triggering alarms to automatically play one or more "nox(s)";
- Creation, publishing, sending, and reading of "dreams";
- Management of a personal profile;
- Visiting other Users" personal profiles;
- Textual, visual, and voice communication with Users via messaging;
- Access to subscription plans such as "NOX Premium", which provides additional features or benefits;
- Any other service or content that the Publisher decides to make available to the User, subject to compliance with the "Terms of Use", "Legal Notices", and applicable laws.
The Service is subject to change or enhancement over time, including through updates, fixes, interface modifications, or the addition of new offers, whether free or paid, without creating any obligation for the Publisher beyond what is specified herein or in specific conditions.
Host: refers to the technical service provider responsible for ensuring the storage, accessibility, and operational maintenance of the Application and its digital content. The Host acts as a technical intermediary in accordance with applicable legislation (notably the LCEN and DSA), without intervening in the hosted content. The Host’s contact information is provided in the "Legal Notices", "Terms of Use", and "Privacy Policy", in accordance with the identification requirements imposed on the Publisher.
User Account: refers to the personal space of each User, accessible after a registration or login process via an identifier (email address, phone number, etc.) and a strictly confidential password. From this space, the User can, among other things:
- Add or modify their profile picture;
- Add or modify up to ten cover photos;
- Add or modify their profile description;
- Add content to their profile ("noxs," "renoxs," dream collection);
- Modify the thumbnails of their created "noxs";
- Pin created "noxs";
- Pin "renoxs";
- Delete content from their profile ("noxs," "renoxs," dream collection);
- Access their list of received notifications;
- Manage their subscription list;
- Access their list of followers;
- Manage their list of friends;
- Modify their name;
- Modify their username;
- Modify the email address for accessing their account;
- Modify the phone number for accessing their account;
- Modify the password for accessing their account;
- Send a request for personal data transmission;
- Subscribe to or unsubscribe from the paid service "NOX Premium";
- Send a request for account certification;
- Manage privacy settings;
- Access their liked "noxs";
- Access their viewed "noxs";
- Access the archives of created "dreams";
- Access the archives of created "noxs";
- Modify the application language;
- Modify the application appearance;
- Manage blocked Users;
- Manage sensitive content settings;
- Access the Application"s user guide;
- Access the legal information of the Application;
- Access the social media of the Application and the Publisher;
- Delete their account.
The User Account is personal, non-transferable, and protected by confidential identifiers whose security is the sole responsibility of the User. The User commits to immediately inform the Publisher of any suspicion of fraudulent access or compromise of their account and to comply with the applicable "Terms of Use".
Evolving Features: refers to any new feature, tool, or service added later to the Application, whether experimental, promotional, or permanent, subject to the "Terms of Use" and applicable rights.
Social Features: refers to the tools for interaction between Users within the Application, such as messaging, comments, subscriptions, "likes," shares, and any communication, visibility, or community relationship feature integrated by the Publisher.
Inappropriate Behavior: refers to any behavior or interaction, direct or indirect, contrary to the spirit of the "Code of Conduct", which may harm the well-being of other Users or compromise the overall atmosphere of the Application.
Content: refers to any type of digital content accessible, published, or distributed via the Application, including texts, images, videos, sounds, data, or any other element. Content includes, but is not limited to:
- The "noxs" created by Users, intended for other Users or for their own use, which are videos of a maximum duration of two minutes, intended to wake Users of the Application;
- The thumbnails of "noxs," which are images serving as covers for a "nox." They represent the content of the "nox" and are designed to capture attention at first glance in the Application;
- The "dreams" created by Users, which are photos or videos of a maximum duration of two minutes, intended to stay online in the Application for only 24 hours. "Dreams" allow the User to communicate daily with the community of Users who follow them in the Application;
- Collections of "dreams," which are groups of "dreams" organized into folders, directly accessible from the Users" profiles. Each collection is visually represented by a cover image, designed to evocatively illustrate the theme or common universe of the "dreams" it contains;
- Profile photos;
- Cover photos;
- Profile text descriptions;
- Comments posted in the comment section of a "nox";
- Text messages exchanged in messaging conversations;
- Photos exchanged in messaging conversations;
- Videos exchanged in messaging conversations;
- Voice messages exchanged in messaging conversations;
- GIFs exchanged in messaging conversations;
- Any file or information made available by the Publisher or third parties on the Application, provided it complies with copyright, the "Terms of Use", and applicable legislation.
The User declares and guarantees that they hold all the necessary rights for the publication, distribution, or availability of any Content via the Application, including copyright, image rights, or any other intellectual property rights. They agree to hold harmless and indemnify the Publisher against any claim, action, or damage resulting from a violation of applicable law or third-party rights.
Public Content: refers to any content visible to other Users beyond the creator, including public "noxs," public "dreams," comments, dream collections, or profile elements.
Private Content: refers to any content accessible only to one or more designated Users, such as private "noxs," private "dreams," or private messages.
Classic Content: refers to any content published on the Application that is neither sponsored, sensitive, nor prohibited. It may be public or private, depending on the settings chosen by the User at the time of publication, and remains subject to the present "Terms of Use" and the "Code of Conduct". Classic Content is the standard, unmarked form of content on the Application and carries no special labeling at the time of distribution.
Organic Content: refers to any content spontaneously published by a User or, where applicable, by the Publisher, without financial compensation, promotional intent, or any link to an advertising campaign, communication effort, or commercial partnership. Organic Content does not carry any commercial or promotional tag and is not subject to specific monetization-related processing. It may be public or private depending on the chosen publication settings and remains subject to the "Terms of Use" and the "Code of Conduct".
Sponsored Content: refers to any "nox" or "dream" published by a User on the Application with the "Sponsored Content" tag, activated at the time of publication to indicate that the content is shared for promotional or advertising purposes.This tag is mandatory whenever the content is published in exchange for financial gain, material benefit, or a visibility agreement with a third party, including the Publisher. It ensures transparency toward other Users and automatically displays the visible mention “Sponsored Content” when the content is played or opened.
The use of this tag, as well as the obligations associated with it, are defined in the "Advertising and Sponsored Content Policy", which all Users are contractually bound to.
Sponsored Content is distinct from commercial advertisements shown within the Application and content published as part of a Paid Partnership managed by the Publisher.
Prohibited Content: refers to any content, regardless of format or medium, that violates the "List of Prohibited Content", contravenes the contractual rules applicable to the Application (such as the "Terms of Use", the "Code of Conduct", or the "Moderation Policy"), or breaches applicable laws and regulations, particularly those concerning the protection of minors, public safety, fundamental rights, and intellectual property.
"Prohibited Content" triggers immediate moderation measures, contractual sanctions, or reports to the competent authorities, without the need for prior warning.
Sensitive Content: refers to any content published on the Application with the "Sensitive Content" tag, activated by the User at the time of publication due to its potentially shocking, disturbing, violent, sexual, or emotionally difficult nature. This tag is mandatory for such content to be tolerated on the Application. It is intended to restrict access, warn viewers, and protect Users—especially minors. Content that may offend sensitivities but is tolerated under certain conditions is defined in the "List of Prohibited Content". If published without the "Sensitive Content" tag, such content will be considered non-compliant and may be subject to moderation measures, including permanent and irreversible removal.
Sensitive Content Management Setting: refers to the system integrated into the Application that allows for the display or blocking of sensitive content based on the User’s age and declared preferences. This setting is automatic and non-editable for minors and customizable for adult Users.
Nox: refers to a video with a maximum duration of two minutes, primarily designed to wake a User of the Application in a fun and interactive way.
Renox: refers to a "nox" — a video of no more than two minutes designed to wake a User in a fun and interactive way — that has been republished by a User on their own profile.
Dream: refers to a photo or video that disappears after 24 hours, used to communicate with one’s community of Users.
Alarm: refers to the feature of the Application that allows the User to schedule or receive a "nox" at a specific time, for a personalized, social, and interactive wake-up experience.
Messaging: refers to the communication system integrated into the Application, allowing Users to exchange text messages, voice messages, photos, GIFs, and other files, either in private or group conversations.
Notification: refers to any message or alert sent to the User via the Application or through an external channel (push notification, email, etc.), for the purpose of providing information, reminders, security alerts, or promotional content, in accordance with the User’s communication preferences.
Subscription: refers to a contract concluded between the User and the Publisher, involving the payment of a fee in exchange for prolonged access to certain features, services, or exclusive content on the Application, for a fixed or renewable period.
NOX Premium: refers to the paid monthly subscription plan offered by the Publisher, providing the User with an enhanced experience of the Application, including the removal of unsolicited ads, advanced features, customization options, and exclusive benefits. Sponsored content and paid partnerships remain visible. The details and terms of the offer are defined in the "Terms of Use" and the "General Sales Conditions".
Personal Data or Personal Information: as defined by the General Data Protection Regulation (GDPR – EU 2016/679) and any equivalent or complementary national legislation, refers to any information relating to an identified or identifiable natural person. An “identifiable natural person” is one who can be recognized, directly or indirectly, in particular by reference to an identifier such as a name, identification number, location data, online identifier, or to one or more specific elements related to their physical, physiological, genetic, psychological, economic, cultural, or social identity.
The processing of such Personal Data, carried out as part of the use of the Application and associated Services, is governed by the “Publisher"s Privacy Policy”, available at https://www.nox.app/legal/privacy-policy.
The Publisher undertakes to comply with all applicable regulations concerning the protection of personal data, privacy, and the rights of data subjects.
Consent: refers to the free, informed, specific, and unambiguous expression by which the User agrees, through a clear affirmative action or declaration, to the processing of their personal data for one or more specific purposes.When data is collected through trackers, consent must be obtained before any placement or activation of non-essential trackers, in accordance with applicable regulations and the "Data Collection Policy". Consent can be withdrawn at any time via the Application"s settings, without retroactive effect.
Privacy Settings: refers to all options available within the Application that allow the User to personalize how their personal data is managed, how visible their content is, or how exposed they are to certain types of sensitive content.
Data Collection:Data Collection: refers to any operation carried out by the Publisher, its third-party partners, or subcontractors involving the collection of personal or non-personal data related to Users of NOX. This may occur actively (e.g., through user input) or passively (e.g., through trackers or Application features), to ensure the proper functioning, continuous improvement, security, and personalization of the provided services. Data collected may include registration data, published or viewed content, user-defined preferences, technical data related to browsing or Application usage.
Browsing Data: refers to information automatically collected during the use of the Application, related to how the User accesses, uses, and interacts with features or content. This data may include, but is not limited to, the type and model of the Device used, operating system, interface language, session durations pages or content viewed, actions performed, errors encountered, technical performance or log data.
Browsing Data may be used for technical, statistical, analytical, or personalization purposes, in accordance with the "Data Collection Policy".
Advertising Network: refers to any entity, internal or external to the Publisher, responsible for the delivery, management, optimization, or performance measurement of advertising content distributed within the Application. Advertising Networks may use technologies such as trackers, SDKs, or advertising identifiers to adapt, target, or analyze ads. They may act on behalf of the Publisher or third parties, under the terms defined by the "Data Collection Policy" and the "Advertising and Sponsored Content Policy".
Third-Party Partner: refers to any external service provider, technology vendor, or collaborator with whom the Publisher works for the functioning, analysis, optimization, or monetization of the Application, and who may, in that capacity, collect, receive, process, or access User-related data.This includes, in particular partners involved in the deployment or activation of trackers (e.g., Google Ads, Firebase Analytics), those responsible for hosting, audience measurement, performance management, ad distribution, security, or data analysis. The terms governing the relationship between the Publisher and each Third-Party Partner are outlined in the "Data Collection Policy".
Processing: refers to any operation or set of operations performed on Personal Data, such as collection, recording, organization, structuring, storage, adaptation, modification, retrieval, consultation, use, disclosure, restriction, deletion, or destruction.
Tracker: refers to any technological device that enables the reading, writing, or collection of information on the User’s Device, either directly or indirectly, from the Application. This includes, but is not limited to cookies, SDKs, web beacons, tags, advertising identifiers (e.g., IDFA, GAID), or any similar mechanism.Trackers may be used for technical, functional, statistical, audience measurement, or advertising purposes, and may require prior User consent depending on their nature, in accordance with the "Data Collection Policy" and applicable regulations.
Essential Functional Trackers: refers to tracking technologies strictly necessary for the technical functioning of the Application or the provision of a service expressly requested by the User. These trackers do not require prior User consent, as they help ensure service security, session management, content synchronization, alarm triggering, proper functioning of essential Application settings.Their use is governed by the "Data Collection Policy" and complies with applicable legal requirements regarding privacy.
Consent-Based Trackers: refers to trackers or similar technologies used for non-essential purposes, including advertising, statistics, personalization, audience measurement, or profiling, which require the User’s free, informed, specific, and unambiguous consent. Consent must be obtained before any data is stored or read on the Device, either during Application installation or via Privacy Settings. The User may withdraw consent at any time, without retroactive effect, in accordance with the "Data Collection Policy".
SDK (Software Development Kit): refers to a third-party software module integrated into the Application, enabling the addition of technical features, interfacing with external services, or collecting behavioral data about Users. SDKs may be used for audience analysis, performance measurement, marketing attribution ad management security, authentication. Some SDKs may include consent-based trackers, especially when they access advertising identifiers or perform profiling. Their use is governed by the "Data Collection Policy".
Tag: refers to a piece of code embedded in the Application, used to trigger a tracking event or record a user interaction, typically for measurement, targeting, or marketing performance purposes. A tag may be used, for example, to track an impression or click, trigger a conversion in an ad campaign, transmit data to an analytics tool or advertising network.
Tracking Pixel or Spy Pixel: refers to a snippet of code or invisible image (usually 1x1 pixel in size) embedded in the Application interface, enabling the tracking of content display, loading, or interaction by the User for analytics, audience measurement, or advertising performance purposes. These pixels may transmit information to third-party tools or advertising networks, particularly for retargeting or conversion campaigns, and are subject to the User"s prior consent when involving the processing of personal data.
Advertising Identifier: refers to a unique, resettable identifier assigned by the operating system of the Device (e.g., IDFA on iOS or GAID on Android), allowing the tracking of the User’s advertising preferences and the delivery of personalized or targeted ads. This identifier may be used by the Publisher or third-party partners for performance measurement, retargeting, or behavioral analysis. Its use is subject to the User’s prior consent, in accordance with the "Data Collection Policy" and applicable privacy regulations.
Advertisement: refers to any content displayed within the Application for promotional or commercial purposes, intended to promote a product, service, brand, or entity. Advertising may be delivered by the Publisher, third-party advertising networks, or Users in the context of sponsored content, and may take various forms (banners, interstitials, videos, tagged organic posts, etc.). It is distinct from editorial or personal content by its commercial purpose.
External Advertising: refers to any form of advertising inserted into the Application via a third-party advertising network, such as Google Ads. It may be automatically displayed in the interface (banners, interstitials, videos, etc.), based on distribution settings defined by the network and the User’s preferences. The display of External Advertising is subject to the User’s consent, especially when it involves trackers or advertising identifiers (IDFA, GAID).
Internal Advertising: refers to any advertisement displayed within the Application by the Publisher, either directly or via its own advertising system. It may promote the Publisher’s services, content, or offers, or those of selected partners within the context of promotional agreements. Internal Advertising may appear as visuals, videos, suggestions, notifications, or dedicated placements within the interface. It may be contextual or targeted, depending on the User’s settings and consent when personal data processing is required.
Targeted Advertising: refers to any form of advertisement personalized based on the User’s data, such as browsing behavior, profile, interactions, or preferences. It may be delivered by a third-party network (as part of External Advertising) or by the Publisher (as part of Internal Advertising), subject to the User’s prior consent in accordance with applicable regulations. Activating Targeted Advertising involves the use of advertising identifiers or trackers for profiling purposes.
Paid Partnership: refers to any agreement between the Publisher and a third-party entity resulting in the display of promotional or advertising content within the Application. These contents are published directly by the Publisher in an organic format and are clearly labeled as “Paid Partnership.”This type of content is the sole responsibility of the Publisher and is distinct from Sponsored Content (published by Users) and advertisements delivered by internal or external ad networks. The terms applicable to Paid Partnerships are defined in the "Advertising and Sponsored Content Policy".
Creator: refers to a User who publishes original or creative content on the Application, for which they are either the author or the holder of the necessary distribution rights. The Creator is responsible for ensuring compliance with applicable intellectual property rights and agrees to only publish content that complies with the contractual rules of the Application.
Protected Work: refers to any original intellectual creation expressed in a perceptible form and meeting the conditions for protection under the French Intellectual Property Code. This includes, but is not limited to, literary, artistic, musical, audiovisual, graphic, visual, photographic, software, digital, or multimedia creations.
Intellectual Property: refers to all exclusive rights granted by law to individuals or legal entities over their intellectual, artistic, technical, or commercial creations. This includes copyright and related rights of performers, producers, and publishers; rights over databases; and industrial property rights such as trademarks, designs, models, and patents. These rights give their holders control over the use, reproduction, performance, or distribution of their works, creations, or distinctive signs, in accordance with the provisions of the Intellectual Property Code and applicable international agreements.
License of Use: refers to the authorization granted by a rights holder, allowing the Publisher or a User to use a protected work or content within the limits defined by the agreed conditions. The license may cover various rights (reproduction, representation, adaptation, etc.) and specify the duration, geographic scope, authorized uses, and any applicable restrictions. It does not transfer intellectual property but provides a legal framework for lawful exploitation under applicable provisions.
Licensed Content: refers to music, works, or protected elements made available by the Publisher within the Application, for which a valid license has been obtained. This license allows, under the conditions defined by the Publisher, Users to incorporate such content into their own creations published on the Application. The use of Licensed Content remains subject to compliance with associated rights, any limitations set out in the license, and applicable contractual rules.
Infringement: refers to any use, reproduction, performance, distribution, modification, or adaptation of a protected work without the prior authorization of the rights holder, constituting a violation of their intellectual property rights. Infringement may apply to literary, artistic, musical, audiovisual, software, or any other protected content and may result in civil and criminal liability in accordance with the Intellectual Property Code and applicable laws.
Third Party: refers to any individual or legal entity not party to the contractual relationship between the Publisher and the User, and who is neither acting as the Publisher nor as a User of the Application. A Third Party may, for instance, be a rights holder of published content or be affected by a creation, publication, data processing, or use within the Application without directly participating in it.
Moderation: refers to all actions carried out by the Publisher’s dedicated human moderation team to monitor, assess, classify, process, restrict, or remove content or behavior reported or identified as contrary to the Application’s contractual rules, the law, or the ethical standards defined by the Publisher. Moderation may be reactive (following a report) or proactive (based on internal checks), and aims to ensure a compliant, safe, and respectful environment for all Users.
Report: refers to the feature available to Users that allows them to notify the Publisher, via the Application, of any content, behavior, or profile potentially violating the present contractual policies, applicable laws, or the rights or safety of an individual— particularly a child. A report may trigger a priority review by the human moderation team, in accordance with procedures outlined in the "Moderation Policy" and the "Child Safety Policy".
Report Category: refers to the descriptive category selected by the User when submitting a report, used to classify the presumed nature of the violation (e.g., hate speech, harassment, identity theft, inappropriate content, child endangerment, etc.). The Report Category guides how the moderation team processes the report and may, in some cases, automatically trigger the display of specific forms adapted to the severity or nature of the content in question.
Content Author: refers to the User who originally published, shared, or made content available on the Application, including content that becomes the subject of a report. The Content Author is legally responsible for complying with contractual rules, applicable rights, and legal obligations related to that content.
Complainant: refers to the User who initiated a report by notifying the Publisher of content, behavior, or a profile they believe violates the contractual rules or violates the contractual rules or applicable law. The identity of the Complainant remains strictly confidential and is never disclosed to the Content Author, unless required by law or judicial order.
Sanction: refers to any action taken by the Publisher against content, behavior, or a User that violates the contractual rules, current legislation, or the standards defined by the Publisher. Sanctions may include, but are not limited to: reclassification or removal of content; temporary or permanent restriction of functionalities, suspension or deletion of the user’s account, reporting to competent authorities in the case of serious misconduct or suspected criminal offense. The application of sanctions is at the sole discretion of the Publisher, in accordance with its "Moderation Policy".
Competent Authorities: refers to all judicial, administrative, law enforcement, or institutional authorities legally empowered to receive, process, or request information, reports, or evidence related to the protection of minors, the prevention of criminal acts, the fight against illicit content, and the suppression of dangerous behavior. This includes, but is not limited to, police or gendarmerie services, judicial authorities, independent authorities (such as regulatory agencies), any entity legally designated for this purpose under applicable law.
Legal Notices: refers to the document prepared in accordance with current French and European legislation intended to inform the User of key aspects related to the use of the service. It outlines the identification details of the Publisher, hosting information, intellectual property rights, data processing terms, and legal responsibilities of both the User and the Publisher, particularly under the French Law for Confidence in the Digital Economy (LCEN), the General Data Protection Regulation (GDPR), and the Digital Services Act (DSA). This document is available at the following address: https://www.nox.app/legal/legal-notice.
Terms of Use (CGU): refers to the contractual document governing the conditions of access, use, and operation of the Application, as well as the respective rights and obligations of the Publisher and the User. This document specifically defines the rules of User behavior, the conditions for content publication, the liability limits of each Party, the moderation procedures implemented, and the applicable sanctions in the event of a breach. The "Terms of Use" constitute a legally binding contract that must be accepted in order to access the services offered through the Application. This document is available at the following address: https://www.nox.app/legal/terms-of-use
General Sales Conditions (CGV): refers to the contractual document governing commercial relations between the Publisher and the User in the context of paid offers proposed on the Application. The "General Sales Conditions" detail subscription conditions, payment terms, commitment periods, cancellation procedures, as well as applicable rights regarding withdrawal or refund. They are legally binding for any individual subscribing to a paid service on the Application. This document is available at the following address: https://www.nox.app/legal/terms-of-sale
Privacy Policy: refers to the document outlining the Publisher’s commitments regarding the protection of personal data processed in the context of using the Application. It defines the purposes of data processing, legal bases, recipients, retention periods, Users’ rights (access, rectification, deletion, objection, portability, restriction), as well as the contact methods for exercising those rights.
It is directly linked to the "Data Collection Policy", which constitutes a complementary technical component detailing how information is actually collected via the Application. This document is available at the following address: https://www.nox.app/legal/privacy-policy
Data Collection Policy: refers to the document that details the technical modalities for data collection within the Application, whether data is voluntarily entered by the User or collected automatically (identifiers, logs, trackers, SDKs, etc.). It distinguishes the types of data collected, their sources, the tools used, and the contexts of collection.
It serves as the technical extension of the "Privacy Policy", supplementing it by informing Users precisely about how data processing is carried out, in accordance with the GDPR. This document is available at the following address: https://www.nox.app/legal/data-collection-policy
Illicit Content Reporting and Removal Policy: refers to the document that defines the procedure through which Users or any third party can report content that is illegal or contrary to current laws, as well as the methods for handling, removing, notifying, and contesting such reports. This policy is established in compliance with the obligations set out in the LCEN, the Digital Services Act (DSA), and the DMCA. This document is available at the following address: https://www.nox.app/legal/reporting-policy
Child Safety Policy: refers to the document that outlines the specific measures implemented by the Publisher to ensure the protection of minors on the Application. It defines age restrictions, parental control mechanisms, enhanced moderation rules, and the Publisher"s commitments to preventing risks related to sensitive content or inappropriate interactions. This document is available at the following address: https://www.nox.app/legal/child-safety-standards-policy
Copyright and Intellectual Property Policy: refers to the document that defines the rules applicable to the use, publication, and protection of content protected by copyright or other intellectual property rights within the Application. It details the Publisher’s rights, the obligations of Users, procedures for reporting infringement, and the conditions for content removal or sanction in the event of a violation. This document is available at the following address: https://www.nox.app/legal/copyright-policy
Advertising and Sponsored Content Policy: refers to the document governing the distribution of advertising, promotional, or sponsored content on the Application. It outlines transparency obligations, rules for identifying sponsored content, legal compliance requirements, applicable restrictions, and the Publisher’s commitments to commercial ethics and User protection. This document is available at the following address: https://www.nox.app/legal/advertising-policy
Moderation Policy: refers to the document describing the principles, criteria, and moderation procedures applied within the Application. It governs the monitoring of published content, removal, suspension or alert actions, and the recourse available to Users. It aims to ensure a respectful, safe, and legally compliant environment. This document is available at the following address: https://www.nox.app/legal/moderation-policy
List of Prohibited Content: refers to the document that provides a non-exhaustive list of content types that are either tolerated or prohibited on the Application, such as violent, hateful, discriminatory, sexual, illegal, or misleading content. This list serves to inform Users of the boundaries not to be crossed and is used as a reference for moderation and sanction actions. This document is available at the following address: https://www.nox.app/legal/prohibited-content
Code of Conduct: refers to the document establishing the behavioral expectations for Users within the Application. It promotes kindness, respect, civility, inclusion, and responsible use of social features. It serves as an ethical guide that complements the legal and contractual obligations outlined in the other policy documents.This document is available at the following address: https://www.nox.app/legal/code-of-conduct
Legal Provisions for the Attention of the Authorities: refers to the reference document established by the Publisher, intended exclusively for administrative, judicial, law enforcement, or regulatory authorities. Its purpose is to structure, formalize, and facilitate legal and technical cooperation with such authorities. This document defines the procedures for communication, reporting, requisition, information sharing, or content removal, in compliance with the applicable legal framework, including the provisions of the LCEN, the GDPR, the Digital Services Act, and the Code of Criminal Procedure. It is available at the following address: https://www.nox.app/legal/provisions-for-authorities
2. PURPOSE AND SCOPE OF THE POLICY
This "Moderation Policy" sets out the principles, terms and limits of the moderation exercised by the Publisher on the "NOX – The Social Alarm Clock" Application. It constitutes a contractual reference document, enforceable against any User who has accepted the "Terms of Use".
Its purpose is to define the rules applicable to the processing of content published on the Application, to the detection and management of breaches, as well as to the measures that may be taken against content or a User.
This "Moderation Policy" aims to ensure:
- the safety of Users, in particular minors;
- compliance with the legislation in force;
- protection against illegal or manifestly harmful content;
- the consistency and fairness of moderation decisions;
- the preservation of an open but supervised space for expression;
- and the transparency of the principles applied by the Publisher.
This "Moderation Policy" is established in accordance with French law, in particular the Law for Confidence in the Digital Economy (LCEN) of 21 June 2004, as well as the Regulation (EU) 2022/2065 on a single market for digital services (Digital Services Act), in force in the European Union.
3. ACCEPTANCE AND ENFORCEABILITY
By accessing the Application, each User is deemed to have read this "Moderation Policy" and to have accepted it without reservation. He acknowledges that he has been informed of their mandatory nature and agrees to be bound by all the legal and regulatory provisions they contain.
Acceptance of this "Moderation Policy" constitutes an implicit contractual commitment between the User and the Publisher of the Application (hereinafter referred to together as "the Parties"). It applies in full and entirely to any browsing, interaction, account creation or use of the services offered by the Application.
A. EXPRESS AND IMPLIED VALIDATION
The User acknowledges that it is his responsibility to read all the information contained in this "Moderation Policy", that he has the legal capacity required to access the Application, and that he undertakes to strictly comply with its terms throughout its use. Any browsing or interaction within the Application constitutes full and complete acceptance of this "Moderation Policy".
B. BINDING AND ENFORCEABILITY
The User acknowledges that he has been informed that:
- any content published or shared via the Application may be moderated according to the principles and methods defined in this Policy;
- the Publisher reserves the right to take any measure necessary to preserve the integrity, security, proper functioning and legality of the Services offered by NOX;
- Moderation may be exercised without notice, without any obligation to justify itself, and without the possibility of opposition, appeal or dispute, unless otherwise provided for by law.
In the event of refusal to comply with the moderation rules defined by this document, the User must refrain from any use of the Application. Continued use implies full, complete and irrevocable acceptance of the rules set forth herein.
This "Moderation Policy" is enforceable against all Users of the Application, as soon as they access, consult or interact with content published on NOX.
By accessing the Application, the User acknowledges that he or she has read this "Moderation Policy" and undertakes to comply with its terms. Its acceptance is implied but legally binding. It also applies to anyone who makes a report, including if they do not have a NOX account.
The fact that the User accesses the Application implies irrevocable adherence to the obligations set out herein, as well as to the applicable legal framework, both at the national (French law, LCEN) and European (GDPR, DSA) levels. The User acknowledges that failure to comply with these provisions may result in access restrictions, or even engage civil, contractual or criminal liability.
C. REFUSAL OF ACCEPTANCE
If the User does not accept or objects to this "Moderation Policy", he must immediately stop using the Application. The Publisher reserves the right to refuse, suspend or withdraw access to any person who does not comply with these provisions.
D. ACCESSIBILITY AND CONSERVATION
This "Moderation Policy" can be accessed at any time from the "Legal Information" sub-menu of the "Settings" menu of the Application and from the https://www.nox.app/legal/moderation-policy website.
The User may keep a copy of it or request access to it at any time via the dedicated contact service: legal@nox.app
E. MODIFICATIONS AND EVOLUTIONS
The Publisher reserves the right to modify this "Moderation Policy" at any time in order to take into account:
- the applicable legislative or regulatory developments (LCEN, GDPR, DSA, etc.);
- the evolution of the features or content formats offered on NOX;
- feedback from the user community or the competent authorities.
In the event of a substantial change, Users will be informed by any appropriate means. The version in force is the one published at the following address: https://www.nox.app/legal/moderation-policy
Any substantial modification of this "Moderation Policy" will be subject to prior notification to the User, by any means deemed appropriate (notification, email, in-app message, etc.). "Substantial modification" means any modification that has a significant impact on the User"s rights or obligations. In this case, the User must expressly accept the new version of the "Moderation Policy" via a formal validation (e.g. checkbox, electronic signature, in-app confirmation). Failure to do so will result in the suspension of access to the Application until the new terms and conditions have been expressly validated.
Non-substantial changes may simply be notified and will enter into force without mandatory validation, subject to information accessible to the User.
F. USER ENGAGEMENT
By accepting this "Moderation Policy", the User undertakes to:
- Comply with all the rules, principles and obligations set out;
- Use the Application in accordance with its purpose, without attempting to alter its functioning, to access it fraudulently or to divert its functionalities for purposes contrary to public order or morality;
- Comply with the "Code of Conduct";
- To behave respectfully, courteously and responsibly towards other Users, the Publisher and third parties in all circumstances;
- Use the Application in a manner that respects its community spirit, its social purpose and the fundamental rights of individuals;
- Use the Application in a fair, ethical, responsible and non-abusive manner, both technically and relationally;
- Refrain from any action that may harm the proper functioning of the Application, the security of systems, or the experience of other users;
- Not to infringe the rights or interests of the Publisher, other Users or any third party, in particular by disseminating content that is offensive, defamatory, discriminatory, violent or contrary to the law;
- Report any manifestly illegal content or any behaviour contrary to these Terms and Conditions, of which they are aware, via the tools made available for this purpose;
- Not seek to circumvent the systems of moderation, reporting or management of sensitive content set up by the Publisher;
- Not to use the Application for fraudulent, unauthorised commercial purposes, manipulative or contrary to public order;
- Protect their credentials and ensure that their account is not misused or malicious;
- Agree that any violation of this "Moderation Policy" may result in penalties, including removal of content, suspension or termination of the account.
4. PUBLISHER MODERATION INFRASTRUCTURE
The content and Users of the "NOX – The Social Alarm Clock" Application are moderated by the Publisher"s internal moderation team. No subcontracting or outsourcing is carried out. The entire process is placed under the exclusive responsibility of the Publisher, who ensures its management, supervision and traceability.
The moderation infrastructure includes:
- a system of regular monitoring of content published in public and semi-public spaces;
- Restricted, secure, and tracked access to administrative tools.
- a dedicated team, trained in the contractual and legal criteria applicable to moderation;
- an internal protocol for handling reports, escalating sensitive cases and making decisions;
- and a system for recording decisions and actions taken for internal control purposes.
This infrastructure guarantees the independence, consistency and responsiveness of moderation operations, in compliance with the commitments made by the Publisher to Users.
Moderation is carried out using tools developed internally by the Publisher, specifically designed to meet the contractual, legal and technical requirements of "NOX – The Social Alarm Clock". These tools allow for detailed management of reports, follow-up of decisions taken, complete traceability of moderation actions, as well as secure, logged access reserved for authorized members of the moderation team.
To ensure continuous and responsive coverage, moderation is provided 24/7 from three main locations: Bourg-en-Bresse in France, Montreal in Canada and Ho Chi Minh City in Vietnam. This international organization makes it possible to process content in real time, to prioritize certain sensitive reports (especially those involving minors or emergency situations), and to ensure continuity of service.
The moderation team is made up of professionals trained in the applicable contractual, legal and ethical criteria, and acts according to strict internal procedures governing the evaluation of content, decision-making, notification of measures and retention of supporting elements. All moderated content, whether proactively spotted or reported by a User, is subject to manual review. This moderation is based on a contextual, proportionate analysis, taking into account:
- the nature of the content;
- its mode of publication (public or private);
- its target or visibility;
- the possible seriousness of the situation;
- and compliance with contractual documents and the legal framework.
The Publisher reserves the right to develop, in the future, automation or moderation assistance tools, in particular for the purposes of preliminary detection, contextual analysis or prioritization of reports. However, the Publisher undertakes to ensure that all final decisions taken against the content or Users remain exclusively human and are the judgment of the internal moderation team.
5. SCOPE OF MODERATION
This section specifies the spaces, types of content and circumstances in which moderation may be exercised by the Publisher on the "NOX – The Social Alarm Clock" Application. It covers areas subject to active monitoring, situations in which an intervention can be triggered, as well as the limits that the Publisher imposes on itself in terms of access and control of content.
In addition to processing reports made by Users, moderation also includes the proactive search for "Prohibited Content", in particular those that are manifestly illicit, dangerous or contrary to the contractual documents of the Application.
This perimeter respects the freedom of expression of Users, while guaranteeing the security, legality and compliance of exchanges within the Application.
A. PROACTIVELY MODERATED CONTENT
All public content published on the App is subject to proactive moderation. This means that they can be viewed, analyzed, and processed by the moderation team at any time, regardless of any reports.
This active monitoring aims to ensure that publications comply with the laws in force as well as with the contractual documents of "NOX – The Social Alarm Clock", in particular the "List of Prohibited Content" and the "Code of Conduct".
The following are particularly concerned by this proactive moderation:
- public "noxs";
- miniatures of public "noxs";
- public "dreams";
- the titles of the collections of "dreams";
- the miniatures of the "dream" collections;
- comments;
- profile pictures;
- cover photos;
- Textual profile descriptions.
This proactive moderation can result in routine checks, random reviews, or decisions triggered by reports, even in the absence of an early warning.
The Publisher reserves the right to intervene on any public content likely to contravene the rules of the Application, even in the absence of notification from the Users.
B. PRIVATE CONTENT THAT IS NOT PROACTIVELY MODERATED
As a matter of principle, the Publisher does not exercise any proactive moderation on content considered strictly private. This content is not subject to any automatic or human consultation, verification or analysis, unless explicitly reported or seriously suspected of a breach of legal or contractual obligations.
Only the following content is excluded from proactive moderation:
- private "noxs";
- the miniatures of private "noxs";
- private "dreams";
- text, voice, photos or GIFs exchanged via the Application"s private messaging system.
However, in the event of a well-founded report or serious indication of the presence of prohibited content, the Publisher reserves the right to access such content for verification purposes and, if necessary, to take appropriate measures, in accordance with this "Moderation Policy".
C. COMMUNITY-REPORTED CONTENT
The main activity of the Publisher"s moderation team is to process reports made by the User community. The reporting system integrated into the Application allows any User to notify content that he or she considers to be contrary to the law or to the contractual documents of "NOX – The Social Alarm Clock", such as the "List of Prohibited Content" and the "Code of Conduct".
Each report is manually analysed by a member of the moderation team, according to an internal protocol guaranteeing confidentiality, impartiality and traceability of the processing. The response may consist of a dismissal of the case, a reclassification of the content, a precautionary measure, a sanction or a report to the competent authorities.
Reports are an essential source of monitoring and detection of problematic content, including in spaces not subject to proactive monitoring.
6. INTERNAL TRACEABILITY AND CONFIDENTIALITY
The NOX Application Publisher implements a rigorous internal traceability system for moderation operations, in compliance with the principle of responsibility and the obligations provided for by applicable legislation, in particular the Digital Services Act (DSA) and the LCEN.
Each moderation action (detection, analysis, deletion, passage into sensitive content, account suspension, ban, reporting to the authorities) is subject to a confidential recording, specifying in particular:
- the identifier of the content concerned;
- the date and time of the procedure;
- the reason for the decision taken (contractual or legal infringement);
- the moderator responsible for the intervention;
- and the final status of the content or account.
These recordings are kept securely for a period strictly proportionate to the purposes pursued, and may only be consulted by authorized members of the Publisher"s legal or moderation team, in the event of:
- a User"s complaint;
- regulatory control;
- or a legitimate request from a competent authority.
None of this data is accessible to an unauthorized third party, nor communicated to other Users. The confidentiality of moderation actions is guaranteed, except in cases where the law requires transmission or information to a competent authority.
7. LACK OF RECOURSE, JUSTIFICATION AND CONSULTATION
This section sets out the limits voluntarily imposed by the Publisher regarding access, contestation or transparency of moderation decisions. In order to guarantee the efficiency, neutrality and security of the process, the Publisher has chosen not to grant a right of appeal, consultation or detailed justification to Users concerned by a moderation measure.
A. SOVEREIGN AND DISCRETIONARY DECISIONS
The Publisher acts as the exclusive and sovereign moderator of the NOX Application. As such, decisions taken following a moderation action, whether it is a removal of content, a reclassification as "Sensitive Content", a temporary suspension, an account deletion, a permanent ban or a report to the authorities, are taken at its sole discretion and cannot be appealed, contested or requested for justification by the User concerned.
B. NO OBLIGATION TO GIVE REASONS FOR DECISIONS
The Publisher is not required to justify its moderation decisions or to provide the User with the precise criteria that led to these decisions. The purpose of this lack of justification is to:
- Maintain the integrity of the moderation process.
- avoid attempts to circumvent or influence;
- To guarantee effective, fast and neutral moderation.
C. NON-CONSULTABILITY OF MODERATION DECISIONS
Moderation decisions, including reports that have led to an intervention, are not accessible to the User in detail. The Publisher does not transmit the content of the report, the identity of the reporter, or the details of the analysis carried out, unless otherwise required by law.
8. SCALE OF APPLICABLE PENALTIES
This section presents the range of measures that can be taken by the Publisher following a moderation action. The objective of this scale of sanctions is to guarantee the safety of Users, to preserve the integrity of the platform and to maintain an environment that complies with the applicable contractual, ethical and legal rules.
A. GENERAL PRINCIPLES
Sanctions are taken at the sole discretion of the Publisher, depending on the nature of the content or behavior reported, its severity, its potential impact, its recurrence and the profile of the User concerned. The Publisher is not obliged to apply a progressive gradation: any measure may be taken directly and immediately, without prior warning, including in the case of a first offence.
The measures may apply to the content only, to the User only, or to the content and the User simultaneously.
Any breach of the contractual framework of the Application automatically results in a penalty. However, the analysis carried out by the moderation team is mainly based on the "Code of Conduct" when the User"s behavior is in question, and on the "List of Prohibited Content" when the object of the moderation concerns published content.
B. ACTIONS THAT CAN BE TAKEN ON CONTENT
The Publisher may take different measures with regard to content published on the Application, depending on its nature, its distribution and its compliance with the contractual documents.
- Reclassification as "Sensitive Content":
If the content posted corresponds to "Sensitive Content" as defined in the "List of Prohibited Content", and such "Sensitive Content" is published in a publication format that is tolerated for that type of content, then it may be retroactively marked as "Sensitive Content", in accordance with the "List of Prohibited Content" of the Application.- However, a sanction for negligence may be imposed on the User.
- Temporary removal of content:
If the content may violate the "List of Prohibited Content" or the "Code of Good Conduct", it may be temporarily removed from the Application pending a thorough review by the Publisher"s moderation team.- In this situation, the content can be restored, or permanently deleted after the scan is complete.
- Removal of content:
If the content is in violation of the "List of Prohibited Content", the "Code of Good Conduct", or applicable legislation, it is removed from the Application without notice. - Reporting Content to Relevant Authorities:
In the event of content that may constitute a criminal offense or endanger the safety of an individual, the Publisher reserves the right to report it without delay to the relevant authorities, in accordance with applicable legal obligations.
The Publisher reserves the right to retain a copy of deleted content for the purposes of evidence or cooperation with the authorities, in accordance with the applicable legal retention periods.
C. MEASURES THAT MAY BE TAKEN AGAINST THE USER
In addition to or independently of the measures taken on the content, the Publisher may adopt measures against the User, depending on the seriousness of the facts observed and the recurrence of the breaches.
- Temporary account suspension;
- Permanent and irretrievable deletion of the account;
- User Ban;
- Reporting to the competent authorities, in particular in the event of a proven criminal offence, serious threat or endangerment of a minor.
The choice of sanction(s) is left to the sovereign discretion of the Publisher, depending on the circumstances and the possible repetition of the breaches.
9. REPORTING TO THE APPROPRIATE AUTHORITIES
This part specifies the conditions under which the Publisher may report content or behaviour to the competent administrative or judicial authorities. This cooperation is in line with legal obligations, as well as the platform"s ethical commitment to fight against offences and protect people, especially minors.
A. SITUATIONS THAT MAY LEAD TO A REPORT TO THE AUTHORITIES
A report to the authorities may be made, in particular but not exclusively, in the following cases:
- Publication of child pornography or sexual content involving minors;
- Actual or potential endangerment of a child or vulnerable adult;
- Incitement to hatred, violence, terrorism or the commission of a criminal offence;
- Serious harassment or credible threat against a User or a third party;
- A manifestly unlawful act that undermines public safety or the integrity of a person.
The Publisher may also respond to requisitions from the authorities, under the conditions provided for by law.
B. FAILURE TO NOTIFY THE AFFECTED USER
No notification is sent to the User concerned when a report is transmitted to the authorities. This measure is intended to ensure the effectiveness of judicial proceedings and to avoid any obstruction of the investigation or any attempt to evade, erase or exert pressure.
C. OFFICIAL CONTACT ADDRESS
Requests, reports or requisitions from the authorities must be sent to the following official address: authorities@nox.app
The full framework for cooperation with the authorities is described in the document entitled "Legal Provisions for the Attention of the Authorities".
This document specifies in particular:
- The procedures for requesting access to data;
- Response times;
- The procedures for verifying the identity of the requesting authority;
- Obligations to preserve evidence and confidentiality.
D. TRANSMISSION PROACTIVE
The Publisher reserves the right to spontaneously transmit to the competent authorities any content or behaviour suspected of constituting a serious offence, in particular with regard to endangering others, terrorism, violence, or attacks on minors.
E. PRESERVATION OF EVIDENCE
In accordance with its legal obligations, the Publisher may temporarily retain copies of deleted or flagged content in order to allow the provision of such material in the context of an official procedure.
10. COMMITMENTS TO TRANSPARENCY AND TRACEABILITY
This part sets out the commitments made by the Publisher in terms of documentation of moderation decisions and transparency vis-à-vis Users and authorities. These commitments aim to strengthen the editorial responsibility of the platform and to guarantee a framework of trust, in accordance with the applicable legal and regulatory requirements.
A. INTERNAL TRACEABILITY OF MODERATION DECISIONS
Each moderation decision (deletion, classification as sensitive content, suspension or ban) is recorded internally in the Publisher"s management systems, including:
- the relevant content;
- the date of the measurement;
- the identity of the moderator or moderators;
- the justification or main reason for the action taken.
This traceability is kept for a period of time in accordance with legal retention obligations, in particular in the context of any judicial requisitions.
B. TRANSPARENCY TOWARDS USERS
The User who made the report is always informed of the decision taken, whether positive (deletion, sanction) or negative (closure without further action), except in the situation where the reported content involves the local authorities.
The User from whom the reported content is notified of the action taken against him/her, except in cases of particular seriousness involving a report to the authorities.
C. MODERATION SUMMARY REPORTS
The Publisher reserves the right to periodically publish, in an aggregated and anonymised manner, transparency reports relating to the moderation actions carried out on the Application (number of content deleted, type of offences, number of reports received, etc.), in particular in application of the Digital Services Act.
11. COMING INTO FORCE AND ACCESSIBILITY OF THE POLICY
This section specifies the date of entry into force of this "Moderation Policy", the conditions for its enforceability against Users, as well as the terms and conditions for consulting it at any time. It aims to ensure transparency and permanent accessibility of the behavioural commitments expected on NOX.
A. DATE OF ENTRY INTO FORCE
This "Moderation Policy" comes into force on April 14, 2025, the date of official online launch of the "NOX – Le Réveil Social" Application. It applies from the first use of the Application, whether the User is a registered user or a simple visitor.
B. ENFORCEABILITY
The "Moderation Policy" applies to all Users, regardless of status, location or duration of registration. It constitutes a contractual document complementary to the "Terms of Use", of which it specifies certain behavioural commitments.
Any person who accesses the Application or uses its features is deemed to have read the "Moderation Policy", to have understood and accepted it in its entirety.
C. OFFICIAL LANGUAGE
The French version of the "Moderation Policy" is authentic between the Parties. In the case of translation, only the French language version is legally binding.
12. POLICY EVOLUTION AND UPDATES
This "Moderation Policy" is an evolving document, subject to modification to adapt to changes in the Application, the community, security standards and the applicable legal framework.
A. UPDATED BY THE PUBLISHER
The Publisher reserves the right to modify, supplement or update the "Moderation Policy" at any time, in particular in the event of:
- changes in French, European or international legislation;
- substantial changes to the functionality of the Application;
- changes in moderation or security priorities;
- feedback from the NOX community.
B. USER INFORMATION
Users are informed of any substantial updates to the "Moderation Policy":
- by an in-app notification or in-app message;
- by posting a notice on the official NOX website: https://nox.app.
In some cases, the Publisher may request express validation of the new version of the "Moderation Policy" before the User can continue to use the services.
C. ONGOING CONSULTATION
The current version of the "Moderation Policy" can be accessed at any time from:
- the "Legal information" sub-menu of the "Settings" menu of the Application;
- NOX"s legal website: https://www.nox.app/legal.
It can be freely consulted, downloaded or archived by the User. Users are invited to regularly consult the "Moderation Policy" to ensure that they comply with the latest provisions.
13. APPLICABLE LAW AND JURISDICTION
This "Moderation Policy" is governed, interpreted and applied in accordance with French law, subject to the application of the mandatory rules provided for by European Union law or by any other more protective local law applicable to the User in his country of residence.
In the event of a dispute relating to the interpretation, validity, execution or termination of these Terms and Conditions, or to the use of the Application, the competent courts shall be those within the jurisdiction of the Publisher"s registered office, unless otherwise required by mandatory legal provision, in particular with regard to consumer protection.
The User is informed that, in accordance with Articles L.611-1 et seq. of the Consumer Code, he or she has the possibility of having recourse free of charge to a consumer mediator, with a view to the amicable resolution of any dispute that may arise between him or her and the Publisher.
The consumer mediator proposed by the Publisher is MEDICYS, whose website is accessible at the address: MEDICYS, 73 boulevard de Clichy, 75009 Paris, 01 49 70 15 93; E-mail: contact@medicys.fr; Web: https://www.cc-mediateurconso-bfc.fr.
Nothing herein shall limit the mandatory legal rights of the User under the applicable legislation in his country of residence.